The concept of Privacy by Design (PbD) — or building privacy into technology and processes from the start — is nothing new. What is new is that it is now a legal requirement for many organizations. 

Privacy by Design is one of the many obligations under the new European Union General Data Protection Regulation (GDPR). And it's another case where more connections between the Chief Privacy Officer (CPO), Chief Information Security Officer (CISO), Chief Information Officer (CIO) and IT will be needed. The GDPR requires PbD by default — so what was formerly considered a best practice is now a mandate that needs to be operationally demonstrable.

Baking Security In

Businesses traditionally perceive privacy as the place “IT goes to die” and that security leads with “no.” Whether true or not, this is an ineffective way to build a collaborative team.

Instead, security and privacy officers, as well as general counsel, need to take the steps to bake privacy in as a fundamental ingredient of their development lifecycles. Privacy must be embedded in every step of the process — from the whiteboard stage of a new IT project, program, system or campaign, through the design, development, quality assurance and release of the very same system.

When privacy and data protection officers partner with their IT and business colleagues, they gain key executive sponsorship and cooperation with their lines of business. 

However, most privacy program offices are small compared to the whole organization. They are tasked with ensuring compliance with many different standards to manage sensitive information internally and externally. 

Their workload means they cannot take part in every discussion contemplating a new IT system, program or campaign. What they can do is develop a framework for IT to use to incorporate privacy into their line of business programs, IT systems and processes. 

So how can this work operationally? 

Anyone who has built a home knows it's better to get the plans right in the beginning to avoid expensive, last-minute changes. Implementing a standardized and repeatable process where privacy is involved at the start of a project provides advice, guidance and review every step of the way. 

Consider using automated tools so colleagues can request a privacy impact assessment (PIA) of the systems they are planning to build and deploy — which provides a reasonable estimate and timeline. Involvement early on will help avoid last minute design changes or decisions. 

While many organizations already conduct PIAs as part of a statutory or regulatory obligations, the GDPR will soon mandate them. 

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March 25: Hilary Putnam, A Giant Both Forceful and Sweet

As anyone who has taken a few philosophy courses knows, Hilary Putnam is famous for changing his mind. His notion of how to be a critical thinker is to demand that one be critical even—or maybe especially—of one’s own views. His mind was so productive and sharp that it should not come as a surprise to anyone that some of his ideas seemed so attractive that other people decided to embrace them and not ever give them up, despite the fact that he’d demolished them himself in later writings. He founded schools of thought, but was no adherent of any school he might have inadvertently created. As Groucho Marx might have said, or should have—he was, after all, a philosophical gent—Hilar…

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